Privacy Policy
How we collect, use, and protect your information.
Last Updated: December 2025
1. Introduction
ITCSAU ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our advisory services.
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and applicable data protection laws in jurisdictions where we operate.
2. Information We Collect
Information you provide directly:
- Contact details (name, email, phone number, organisation)
- Professional information (job title, company, industry)
- Enquiry details when you contact us
- Information provided during advisory engagements
Information collected automatically:
- Device and browser information
- IP address and approximate location
- Pages visited and time spent on our website
- Referral source
We do not collect sensitive information unless specifically required for an engagement and with your explicit consent.
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide requested information
- Deliver advisory services you have engaged
- Send relevant thought leadership and insights (with your consent)
- Improve our website and services
- Comply with legal obligations
- Protect our legitimate business interests
4. Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information with:
- Our professional advisors (legal, accounting) under confidentiality obligations
- Technology service providers who assist our operations
- Regulatory authorities when required by law
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
Under the Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
7. Contact Us
If you have questions about this Privacy Policy, please contact us:
Contact form
For privacy complaints: Office of the Australian Information Commissioner (www.oaic.gov.au)
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